Frequently asked questions

KENKENY S.A., based in Strassen, offers goods transport, express delivery, transport subcontracting, removals, handling, furniture lifts on request, technical building services and professional cleaning in Luxembourg, for individuals, businesses, shops, warehouses and industries.

To obtain a free quotation, complete the form on the Contact page by selecting your request type, call or send a message on WhatsApp to +352 621 730 109. Each request receives a personalised assessment, with no obligation on your part.

KENKENY S.A. operates in Luxembourg, subject to quotation, from Strassen. Requests in Europe and internationally are assessed according to the service, feasibility and applicable authorisations; no destination is guaranteed.

Yes, KENKENY S.A. works with individuals as well as businesses, shops, warehouses and industries. We also offer subcontracting partnerships to logistics, transport and courier companies, for one-off or regular services.

Yes, the quotation is free and without obligation. It is prepared based on your request: type of service, addresses, volumes, access and preferred date. The more precise your description, the more accurately the quotation will reflect your actual needs.

You can send us a quotation request at any time via the form or WhatsApp: we process it as soon as possible, during our operating hours.

Requests abroad are assessed on a case-by-case basis, according to the service and applicable authorisations. The actual scope must be confirmed before any commitment.

Attach up to 3 photos or documents of 5 MB each to the form, or use WhatsApp at +352 621 730 109. These help assess the volume, access and equipment required.

Please inform us of the value or particular fragility of your belongings when submitting your request.

Yes, you can entrust several services to KENKENY S.A. with a single point of contact: for example, a removal with furniture assembly, followed by post-removal cleaning. Specify this in your request to receive a combined quotation.

KENKENY S.A. transports parcels, boxes, equipment, pallets subject to capacity, furniture and professional and commercial equipment, for individuals and businesses in Luxembourg. Specify the nature, weight and dimensions of your goods for a tailored quotation.

Yes, pallet transport is possible subject to our capacity. Specify the number, dimensions and weight of your pallets in your request.

Yes, we provide one-off or recurring B2B transport, for example between your business premises, to your customers or from a warehouse. The frequency and arrangements are agreed together when preparing the quotation.

Our transport services use vans and light commercial vehicles. The vehicle suited to your load is specified in the quotation.

Yes, we arrange urgent deliveries subject to our availability at the time of your request. For an urgent request, the quickest option is to call us on +352 621 730 109 or send us a message on WhatsApp: we then confirm whether and when collection is possible.

We provide express delivery of parcels, documents and parts, through direct, dedicated delivery, between businesses, warehouses or to individuals in Luxembourg. We also provide pickup, collection and business errands.

Yes, KENKENY S.A. can provide regular delivery rounds and local last-mile distribution. Days, times and volumes are agreed with you to prepare a quotation suited to your operations.

KENKENY S.A. seeks to establish partnerships with logistics, transport and courier companies, platforms and freight forwarders, as well as manufacturers, retailers and wholesalers in Luxembourg, for one-off or regular services.

Yes, we can provide operational support during peak periods or for one-off delivery needs. Describe the period, volumes and areas concerned using the B2B partnership form.

To start a partnership, complete the “B2B Partnership” form, specifying the type of goods, frequency, areas and vehicle required. We review your request and contact you to define the terms of collaboration.

KENKENY S.A. carries out house, apartment, studio and office moves, business and retail relocations, as well as small moves in Luxembourg. We provide loading, transport, unloading and, on request, furniture assembly and disassembly.

Yes, furniture disassembly and reassembly can be included in your move. Specify the furniture concerned (wardrobes, beds, desks…) in your request so that the time required is allowed for in the quotation.

The price of a move depends mainly on the volume to be transported, the distance, the floors and access (lift, parking), additional services such as disassembly or a furniture lift, and the date. Each quotation is tailored and free of charge.

International moving projects are assessed on request, depending on the destination, access, equipment and permits required. Prior confirmation is essential.

A furniture lift is available on request, either our own or through a partner. Its availability depends on the date, the building configuration and access to the façade; we check feasibility with you when preparing the quotation.

A furniture lift is useful when there is no lift, when the lift or staircase is too narrow for your furniture, or for bulky items such as wardrobes and sofas. It allows items to pass through a sufficiently wide window or balcony.

Specify the floor and the width of the window or balcony in your request so that we can check feasibility.

Yes, furniture handling, assembly and disassembly can be booked separately, without transport or moving services. We work for private individuals, offices and retailers, for example to assemble wardrobes or install commercial furniture.

Yes, we provide loading, unloading and professional handling for businesses, retailers and warehouses, as well as premises reconfiguration and furniture moving during office relocations.

For an assembly quotation, specify the type and number of furniture items, whether they are new or need to be disassembled, the address and the floor. You can also send us photos or instructions on WhatsApp for a more accurate estimate.

KENKENY S.A. carries out general and preventive maintenance, building, office and retail premises upkeep, minor repairs and maintenance work, furniture assembly and accessory installation. We do not carry out work requiring qualifications, such as electrical, gas or heating work.

Yes, our technical services can be arranged as one-off visits or on a regular schedule, particularly for the upkeep of offices, retail premises or communal areas. The terms are defined in the quotation.

No, we do not work on electrical installations, gas or heating systems, or carry out any work requiring a specific qualification or authorisation. Our technical services are limited to minor work, upkeep and general maintenance.

KENKENY S.A. cleans offices, retail premises, buildings and communal areas, as well as houses and apartments in Luxembourg. We also provide post-move and end-of-construction cleaning, as a one-off service or regular upkeep.

Yes, we offer post-move cleaning of the home you are leaving or the one you are moving into: floors, sanitary facilities, kitchen and accessible windows. This service can be combined with your move through a single point of contact.

Yes, we clean accessible windows as part of our services, along with floors and sanitary facilities. Windows requiring equipment for working at height are not included; specify your requirements in the quote request.